Here you will find answers to the most frequently asked questions about accounting services of our company. If you have any questions, please email us at [email protected].
What is MonoSounds Studio?
MonoSounds is a digital audio production studio specializing in serum presets and sample packs for music producers. Our goal is to provide high-quality, innovative, and inspiring audio content to help musicians create and enhance their music across various genres.
What makes MonoSounds Studio different from other suppliers?
MonoSounds is dedicated to providing powerful, out-of-the-box sounds and presets, fast support, and affordable prices. Our sounds and presets are used by leading music, advertising, and game studios, ensuring a professional quality in your productions.
Products and Genres
What genres does MonoSounds Studio cater to?
What types of products does MonoSounds Studio offer?
We offer Serum presets, MIDI files, melodies, one-shots, drum sets, and instruments, as well as occasional sales on our products.
How are MonoSounds Studio’s Serum presets and sample packs created?
Our team of experienced sound designers and music producers work tirelessly to create cutting-edge sounds, ensuring that our customers receive only the best quality audio content.
I want to buy my first virtual synth which one is the best to start?
Personally I can recommend you my top-3 pick:
- 1) Serum by Xfer Records. Insane synth, however getting a good results with it are really time consuming, you have to learn sound design before you spend $180 on it. https://xferrecords.com/products/serum/
- 2) Sistema by Guk.ai. I use this synth when I’m our of ideas or just need to get fast & pro sounds just in seconds! Small but crazy good device. https://guk.ai/sistema-ai-synthesizer
- 3) Diva by u-he. Analog type of Virtual Intrument, would add some hardware vibe & analog spirit into your production. https://u-he.com/products/diva/
Pricing and Payment
How much do MonoSounds Studio’s products cost?
Our products are offered at affordable prices, making it easier for producers of all skill levels and experience to access the tools they need. Specific prices can be found on the individual product pages on our website.
What payment methods does MonoSounds Studio accept?
We accept Visa, MasterCard, American Express, and PayPal.
How long I have to wait before I get my sample packs & serum presets?
Our servers provides you with a download link in 3-5 seconds after the payment confirmed! So just pick your favorite sample pack, drum kit or Serum presets, drop it to your DAW & let the magic begins 🙂
What if I need help using MonoSounds Studio’s products?
Our products come with detailed instructions, making them easy to use. However, if you need additional support, you can contact our fast support team at [email protected].
How quickly can I expect a response from MonoSounds Studio’s support team?
Our support team typically responds in less than 43 minutes, with most responses taking between 1-3 minutes.
Are MonoSounds Studio’s products compatible with my DAW?
Our sample packs with presets, sounds, and MIDI files are designed to be compatible with all major DAWs. Please check the product description for specific compatibility information.
Free Samples and Updates
Does MonoSounds Studio offer free samples?
Yes, we offer free samples on our website. You can find them by navigating to the “Free Samples” section.
How often does MonoSounds Studio release new products or updates?
We continually strive to create new and innovative audio content. Keep an eye on our website and social media channels for announcements about new releases and updates.
Yes, you can stay updated on our latest products and promotions by subscribing to our newsletter and following us on social media, including our YouTube channel: https://www.youtube.com/channel/UCaxBAnASHcCfIKvlVCXAQfg.
Downloading and Installation
How do I download my purchased products?
After completing your purchase, you will receive an email containing a download link for your products. Click on the link to download the files.
Can I redownload my purchased products in case I lose them?
Yes, if you lose your purchased products or need to redownload them, please contact our support team at [email protected], and they will assist you.
How do I install MonoSounds Studio’s Serum presets and sample packs?
Installation instructions will be provided with your downloaded files. If you have any difficulties with the installation process, please contact our support team for assistance.
Licensing and Usage
What are the licensing terms for MonoSounds Studio’s products?
Our products come with a royalty-free license, which means you can use them in your music productions without any additional fees or royalties. For more details on the licensing terms, please refer to our website’s terms and conditions.
Can I use MonoSounds Studio’s products in commercial projects?
Yes, you can use our products in both personal and commercial projects, subject to our licensing terms and conditions.
Refunds and Returns
Does MonoSounds Studio offer refunds or returns on purchased products?
Due to the digital nature of our products, we generally do not offer refunds or returns. However, if you encounter any issues with the products, please contact our support team, and we will work with you to resolve the problem.
Collaborations and Custom Sound Design
Does MonoSounds Studio offer custom sound design or collaborate with artists and brands?
We are open to collaboration and custom sound design opportunities. If you are interested in working with us, please contact us at [email protected] to discuss the details.