Refund policy

Presets / Sounds / Sample Packs

Due to the nature of digital downloads, we can not issue refunds on sample packs (but we will check all of them and try to resolve the issue).

We suggest customers back up Presets / Sounds / Sample Packs to an alternate hard-drive to protect against loss of purchase.

In the event of data loss, please contact [email protected] with your original order details. If you are having any other issues with your downloads, please contact us at [email protected] with your order details.

If you have purchased any of our products from another merchant, please refer to their Refund Policy for details.